LG&E and KU Business Demand Response

Demand response programs provide an opportunity for commercial, institutional, and industrial organizations to earn incentive payments while helping maintain a reliable electric system. When the electric grid faces supply and demand constraints, events are dispatched to customers who have agreed to reduce energy usage during these times of high demand. Program participants earn payments for agreeing to be on standby and curtailing electricity consumption when called upon in response to these events.

• Maximize payments to your bottom line: LG&E and KU in collaboration with Enel manages your participation from start to finish, ensuring you earn the highest possible financial reward. 
• Improve your facilities’ resilience: In addition to the payments, participants receive access to near real time data monitoring.
• Support your community: Your participation helps maintain reliable, low-cost electricity in your community.

LG&E and KU, with Enel, makes participation easy. Together we take care of the complex details so you can stay focused on running your business.

1. Through LG&E’s partnership with Enel, our expert teams will work with you to identify your energy reduction potential and create a strategy that delivers maximum value with minimum impact on your operations. We outline these measures in a customized energy reduction plan.
2. In some cases, we install necessary metering devices at your facility to establish communication with our Network Operations Center (NOC), so we can monitor your energy consumption levels in real time.
3. Your site is then enrolled and ready to respond when a dispatch begins. Provided your site has Enel metering, log into our app at any time during a dispatch to view your real-time performance.
4. Throughout the process, we fully manage enrollment, measurement, verification and payments on your behalf.

• Notification: When LG&E and KU anticipates high demand on the grid, it dispatches the Enel network into action. Enel will notify you via email, phone, strobe light, or SMS, depending on your preferences, to inform you when the dispatch will begin.
• Response: At the start of the dispatch, your facility will reduce its electricity usage according to your predetermined energy reduction plan – either manually or, if requested, automatically by Enel’s NOC.
• Support: Before, during, and after a dispatch, our NOC remains in communication with your facility. Our staff is available 24x7x365, supporting you to ensure that you achieve the highest possible levels of performance and payments.

Enel has extensive experience creating energy reduction strategies that work within the operational limitations of a wide variety of facilities, including cold storage, manufacturing, food processing, universities, malls, office buildings and more. We can also help to implement full control systems that allow your electric load to be toggled remotely.

Common reduction examples include:

• Modify manufacturing processes
• Adjust HVAC equipment
• Dial back pumps
• Change settings in industrial freezers
• Reduce non-essential lighting

Customers often facilitate dispatch participation by simply shifting many of their energy-intensive processes by a few hours. Ask us about our experience working with customers like you.

Go to lge-ku.com/business/demand-conservation-large to sign up

Or call us at:

• LG&E: (800) 331-7370 Fast Path 2-5-5
• KU: (800) 981-0600 Fast Path 2-5-5

EECustomerSupport@lge-ku.com